.team Talks!
Part of the .team is an automation agency that delivers business process improvements through consultancy & execution. We empower service professionals to thrive with smoother workflows and effortless productivity gains. POTT is on a mission to create $100 million in cumulative revenue growth for our clients through innovative automation solutions within the next decade. We’re doing this through making process improvements more accessible to technonovices and developing their ’what if it could..?’ muscle. Our podcast .team Talks does this through providing lived experiences, actionable strategies and relatable stories about systems, growth, success, and the odd failure. We explore the full spectrum of service business life, with a sprinkling of learnings from business, process and technology experts, creating a relatable and engaging platform for listeners. New podcast weblog
Episodes

Monday Apr 14, 2025
Balancing Success: Solicitor, Radio Presenter, and Business Owner
Monday Apr 14, 2025
Monday Apr 14, 2025
In this episode of .team Talks!, Jane Hales chats with Lekhika Chaudhary—a solicitor, radio presenter, and tutoring business owner. Lekhika shares how she hosts a global show on Wizard Radio, weaves legal insights into youth discussions, and built a thriving tutoring business in West London. She reflects on balancing multiple roles, managing change, and growing with purpose—all driven by resilience and ambition.

Monday Apr 14, 2025
PART 2: The YouTube Hustle: Insights, Inspiration, and Efficiency
Monday Apr 14, 2025
Monday Apr 14, 2025
In this episode of .team Talks!, Jane Hales and Gavin Jones discuss how technology and content creation can boost business efficiency. Gavin shares lessons from his journey as a creator and consultant, with tips on using tools like Microsoft Teams, Power Automate, and YouTube to streamline operations.

Monday Apr 14, 2025
PART 1: The Process Puzzle: Decoding Efficiency in Business Operations
Monday Apr 14, 2025
Monday Apr 14, 2025
Gavin shares his journey from accountant to transformation manager and entrepreneur, offering tips on boosting efficiency and reducing stress. He dives into process optimization, automation with Microsoft Power Automate, and fostering collaboration, showing how small workflow changes can drive major productivity gains.

Thursday Apr 10, 2025
Beyond the Lab: A Tale of Research, Resilience, and Renewal with Carol Raithatha
Thursday Apr 10, 2025
Thursday Apr 10, 2025
On .team Talks, Carol shares her journey from food science at UC Davis to sensory research, then into qualitative research and career coaching. She discusses empathy in client work, freelancing pros and cons, and how her science background supports her research. Carol also reflects on mentoring, highlighting listening and intentionality in career growth.

Thursday Apr 10, 2025
Inside Tech Research: From Market Research to Innovating Insights with Hanna Pásztor
Thursday Apr 10, 2025
Thursday Apr 10, 2025
Inside Tech Research: From Market Research to Innovating InsightsOn .team Talks, Jane Hales chats with Hanna Pásztor of Snowplow about her shift from market to product research. They discuss research democratization, tools like Dovetail and Maze, and how tech drives better UX, efficiency, and internal consultancy in today’s evolving data landscape.

Thursday Apr 10, 2025
Thursday Apr 10, 2025
Jane Hales hosts .team Talks! with Lian Mico of Human8, known for her vibrant style, to explore her role as Delivery Development Director. Lian shares how she champions values, ethics, and collaboration while avoiding silos. She highlights key functions like learning, process improvement, and global accessibility. The chat also covers change management, user-centric design, and Lian’s unique path fueled by business studies and a passion for innovation.